PLAYER SUPPORT
We’ve got your back.
A stuck battle, a lost beat, or a question about your player card? Get help directly from the team.
Email CJ →Contact the team
Email cj@contentcreators.life with “5TH QUARTER support” in the subject. Include the game version, phone model, song and difficulty, what happened and the approximate time. A screenshot helps. Do not send passwords, sign-in tokens or payment information.
Back to songs or difficulty
Pause an active round to return to the song library. From the results screen, return to songs to choose another record or difficulty. Your completed local best remains saved.
Timing and sound
Use Settings → Timing with the headphones or speaker you intend to play with. Bluetooth devices can add delay. An audio-device change pauses the round; resume with the count-in once your output is ready.
Rep your school
Open Player and choose your HBCU from the school picker. Search by school, common initials or state. Students, alumni and fans are welcome. Schools are selected by players and are not verified affiliations. Missing or incorrect school entries can be reported by email.
Battles and respectful names
Connect from Player, then send or enter a challenge code. Both players take turns on the same song and difficulty. Abusive player names are rejected. In a matchup, use Player Options to report a name or suspected cheating, or block the opponent. Blocking prevents further matches with that player. Email the support address if the in-game report option is unavailable.
Guest cards and recovery
You do not need an email address to play or connect. Guest accounts currently stay on the device where they were created. Do not uninstall the app expecting a guest card to transfer or restore automatically. If you lose the sign-in, we cannot promise recovery using only a display name.
Delete your account or request data removal
In the game, open Player → Delete Account and confirm. This deletes your guest account and associated live cloud profile, scores, runs, battles and safety records. If you cannot open the app, email cj@contentcreators.life with the subject “5TH QUARTER account deletion.” Include your player name, chosen school and any challenge code you still have. We may need additional evidence of account control before deleting anything. Infrastructure backups and logs expire through provider retention; offline solo data can be removed separately by clearing app data or uninstalling.
Built with the culture
Co-created by Mason Garrett and Christopher “CJ” Nurse. Original music by CJ. A ContentCreators.life production. School names identify player selections; no school endorsement is implied.
A ContentCreators.life production · Updated October 8, 2026